MEDICAL AND NURSING SERVICE IN INDUSTRIAL PLANTS

Comparing Patients’ and Nurses’ Expectations of Nursing service and Medical Cares in Alzahra Teaching Hospital in Isfahan city

Introduction: Studying patients’ (as consumers) and nurses’ (as care providers) expectations is very important. This study aimed to determine the differences between patients and nurses’ expectations of nursing service and medical cares in Alzahra teaching hospitals in Isfahan. Methods: This descriptive cross-sectional study was conducted in Isfahan in the second half of 2011. 120 nurses and ...

Energy Management in Industrial Plants

The Smart Grid vision imposes a new approach towards energy supply that is more affordable, reliable and sustainable. The core of this new vision is the use of advanced technology to monitor power system dynamics in real time and identify system in stability. In order to implement strategic vision for energy management, it is possible to identify three main areas of investigation such as smart ...

Medical Nursing

Experience Management in Maintenance and After Sale Service of an Industrial Enterprise

Back ground and Aim: Experience Management and Tacit Knowledge of organization's employees are considered one of the most important capitals of today's leading companies. This study is done in a company which produces manufacturing bending machine for tube and wire. The quality of after-sales service and the performance of the technicians' regarding to the customers are important in this compan...

Service Innovation in Industrial Contexts

Both academics and practitioners emphasize the importance for product firms of pursuing service innovation. Despite a strategic focus on service-led growth, however, many firms struggle to succeed with their service innovation initiatives. In order to increase our understanding of the nature of service innovation in product firms, this chapter discusses the specificities in, and dynamics of, se...